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Orders & Products
Yes. All our crystals are made from natural, authentic stones and are carefully sourced. Each product is certified to ensure quality and authenticity.
Because crystals are natural, slight variations in color, shape, and texture are normal and make each piece unique.
Our products are energetically activated using traditional spiritual energy practices before shipping. This means your crystal arrives ready to use, with no additional activation required.
Product images are for reference only. Since crystals are natural and some items are handmade:
Color, texture, and shape may vary slightly
Raw stones and charging plates may differ in appearance
These variations are not defects.
Usage & Care
You can:
Wear bracelets daily
Use them during meditation or intention-setting
Place stones in your home, office, or sacred space
Trust your intuition—there is no “wrong” way to use crystals.
Your crystals arrive pre-activated and energetically cleansed.
However, you may cleanse them periodically using:
A Selenite charging plate
Moonlight (avoid water for certain stones)
Yes, but we recommend:
Removing bracelets before bathing, swimming, or sleeping
Avoiding exposure to chemicals, perfumes, or excessive water
This helps preserve the stone and elastic cord.
Shipping & Delivery
US Orders: 10-20 business days
Shipping times are estimates and may vary due to courier or customs delays.
Once your order ships, you will receive a tracking link via email.
Please allow 24–48 hours for tracking updates to appear.
Yes, we ship internationally using ShiprocketX and trusted courier partners.
International orders may be subject to customs duties or taxes, which are the customer’s responsibility.
Returns & Refunds
Due to the nature of crystal and spiritual products, all sales are final unless:
The item arrives damaged
The wrong product is received
You must contact us within 48 hours of delivery with photos.
No. Crystal products are spiritually inspired tools, and experiences vary from person to person. Refunds are not issued based on personal expectations or beliefs.
Payments & Pricing
We accept secure payments through trusted third-party gateways, including:
Credit & debit cards
Other payment options shown at checkout
We do not store your payment information.
Yes. We occasionally offer:
Bundle discounts
Frequently Bought Together savings
Seasonal promotions
All available offers are displayed on the website.
Safety & Disclaimer
No. Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
They are intended for personal well-being and spiritual use only.
Most people can safely use crystals. However, if you have medical concerns, please consult a qualified professional.
Support
You can reach us at:
Email: anirbpal@katyayani.store
We typically respond within 24–48 business hours.
Still Have Questions?
You can reach us at:
Email: anirbpal@katyayani.store
We typically respond within 24–48 business hours.