Shipping & Delivery Policy

Last Updated: 29/12/2025

At Katyayani, we aim to deliver your orders safely, securely, and on time. We partner with ShiprocketX, a trusted global shipping and logistics platform, to ensure reliable delivery across the United States and international locations.

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1. Order Processing Time

• All orders are processed within 1–3 business days

• Orders placed on weekends or holidays are processed on the next business day

• You will receive an order confirmation email after placing your order

• Once shipped, a tracking number will be shared via email

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2. Shipping Partner

We use ShiprocketX to manage order fulfillment and delivery through reliable courier partners.

ShiprocketX helps us:

• Optimize shipping routes

• Provide real-time tracking

• Ensure secure handling of packages

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3. Estimated Delivery Time

United States Orders

• Standard Shipping: 5–10 business days

• Delivery times may vary depending on location, courier partner, and external factors

International Orders

• Estimated Delivery: 10–20 business days

• Delivery timelines may vary due to customs clearance and local postal services

Delivery times are estimates and not guaranteed.

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4. Shipping Charges

• Shipping fees are calculated at checkout based on:

  • Delivery location

  • Package weight

  • Courier availability

• Any applicable shipping discounts or free shipping offers will be clearly displayed at checkout

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5. Tracking Your Order

Once your order is shipped:

• You will receive a tracking link via email

• You can track your order status in real time

• Please allow 24–48 hours for tracking details to update

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6. Customs, Duties & Taxes (International Orders)

• International shipments may be subject to customs duties, taxes, or import fees

• These charges are not included in product or shipping prices

• Customers are responsible for paying any customs fees required by their country

• Customs delays are outside our control

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7. Incorrect Address or Failed Delivery

Please ensure your shipping address is complete and accurate.

We are not responsible for:

• Delays or non-delivery due to incorrect address

• Packages refused by the recipient

• Failed deliveries due to unavailable recipients

Additional shipping charges may apply for re-shipment.

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8. Damaged or Lost Packages

If your order arrives damaged, or if tracking shows a package as lost:

• Contact us within 48 hours of delivery

• Provide clear photos of the damaged packaging/product

• We will coordinate with ShiprocketX and the courier partner to resolve the issue

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9. Partial or Delayed Deliveries

In rare cases:

• Orders may arrive in multiple shipments

• Delays may occur due to weather, customs, or courier issues

We appreciate your patience in such situations.

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10. Spiritual Product Disclaimer

Our products are spiritually inspired tools and are carefully packaged with intention and care.
Delivery timelines do not affect the energetic quality or activation of the product.

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11. Contact Us

If you have questions about shipping or delivery, please contact us:

Email: anirbpal@katyayani.store
Website: www.katyayani.store

Shipping times are estimates and may vary due to courier and customs processes.